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Frequently Asked Questions

Welcome to our frequently asked questions page! We understand that you might have concerns related to our products, its usage, ingredients, benefits, and customer support. We are here to answer them and enhance your shopping experience. Please browse through the most frequently asked questions below, and if you can’t find the information you’re looking for, don’t hesitate to contact us.

Yes, all of our products are vegan! We are committed to providing you with cruelty-free cosmetics that don’t contain any animal-derived ingredients.

The shelf life usually varies between different products. To find the specific shelf life for a particular product, please click on the product’s individual page and refer to the ‘Product Info’ section.

Absolutely! Our products are formulated with the utmost care, using high-quality ingredients that are hypoallergenic and gentle on all skin types, including sensitive skin. However, we recommend conducting a patch test before using any new product to ensure your skin is compatible.

Finding the right shade can be a challenging task. To make it easier, we offer a shade guide and interactive quizzes on our website to help you find your perfect match. If you still need assistance, please feel free to contact our support team, who will be delighted to help you.

No, we are proud to say that our products are never tested on animals, and we are a cruelty-free brand.

Our products are formulated without the use of parabens, sulfates, phthalates, or any other harmful chemicals. We prioritise the safety and well-being of our customers, providing clean, high-quality products without any compromises.

The full ingredients list can be found on each product page under the “Ingredients” tab.

We offer a 30-day return policy on all unopened and unused products. If you are not completely satisfied with your purchase, please contact our customer support to initiate a return or exchange. Returns must be made within 30 days of purchase, and the product must be unused and in its original packaging.

For any queries or concerns, you can reach our customer support team at, or you can use the live chat function available on our website. We are always here to help and make your shopping experience as seamless as possible!

Our makeup products are carefully curated to offer: Vegan, halal, vegetarian and cruelty-free High-quality, long-lasting formulas An extensive range of shades for all skin tones User-friendly packaging with clear instructions Expert product support and advice

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